Shipping policy

SHIPPING POLICY

We work to process and ship orders as quickly as possible.

Processing time
Orders are typically processed within 1 to 3 business days after payment is received. Processing times may be longer during holidays, promotions, high-order-volume periods, or if additional order review is required.

Shipping times
Delivery times vary based on the shipping method selected at checkout and the destination. Shipping estimates are not guaranteed.

Tracking
If tracking is available for your shipment, it will be provided once your order has shipped.

Shipping delays
We are not responsible for shipping carrier delays, weather delays, or other delays outside our control. If an order is delayed, we will do our best to help you track the shipment and provide updates when available.

Address accuracy
Customers are responsible for entering the correct shipping address at checkout. If an incorrect address is submitted, contact us as soon as possible. We cannot guarantee changes can be made after an order is placed.

Lost, stolen, or misdelivered packages
If tracking shows a package as delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier. If you still need help, contact us and we will do our best to assist, but we are not responsible for packages lost or stolen after confirmed delivery.

Order issues
If your order arrives damaged, incomplete, or incorrect, contact us within 7 days of delivery and include your order number and photos if applicable.